Paula Otero

Paula Otero has been the Director of Service Delivery, Scalable Content since March 2024, after 6 years as a TAP consultant. 

Paula began her career in branding and event management in Argentina, implementing programs in the food, fragrance and insurance industries. After moving to the US, she held positions at Janssen Pharmaceutical (of Johnson & Johnson) and the Institute of International Research. In 2011, Paula founded Smart Linguists LLC, a Spanish language program for children, which she successfully sold in 2023, where she conducted financial planning, marketing, sales, customer service, administration, and oversaw the work of five instructors.

At TAP, Paula has met amazing people, honed her skills, and supported small business owners as they navigate challenges, build confidence, and grow their businesses. 

She received a BA in Public Relations from the Universidad Argentina de la Empresa and an MBA from Goizueta Business School, at Emory University. Paula is a native Spanish speaker and is fluent in Portuguese.