TAP consultants speak 23 languages, and fifteen percent speak Spanish. We've served 5% of our clients in Spanish. So, to celebrate Hispanic Heritage Month, we bring you some TAP team members, talking about their work. Watch and share the video below. #hispanicheritagemonth #consultant #consulting #smallbusiness #smallbusinessowner
By Elizabeth Bushaw
Joel Sanchez vividly remembers the day he realized the world was not a level playing field. He was 14, and wanted to join a volleyball team, but his family didn’t have the money to cover the costs. In fact, there was an eviction notice on the door of their apartment in the Bronx, NY. He looked at the notice, and vowed, in that moment, to create an organization tailored to people like him. He wanted any kid to be able to play volleyball, no matter how much money they had. The idea for Legacy Volleyball Club was born.
Located in the Bronx and incorporated in 2011, Legacy Volleyball Club is a non-profit youth empowerment organization. By providing year-round volleyball training and youth programs for ages 5-21, Legacy helps kids achieve their athletic, social, and academic goals.
In celebration of Hispanic Heritage month, we’re focusing on Legacy Volleyball, and its involvement with the Hispanic community. We're also kicking off TAP's Fall for Small Business® series, where we feature stories of TAP's remarkable clients.
“Our business’ commitment to inclusivity and accessibility truly resonates with the Hispanic community, especially considering the challenges often faced in accessing services like ours,” says Joel. “Our journey with TAP has been guided by the intention of breaking down barriers and making our services available to a broader range of people, including those from the Hispanic community.”
Joel’s collaboration with TAP was driven by a desire to learn, evolve, and transform Legacy into a more agile, efficient, and strategically oriented entity. TAP consultants Marijose Betant, Erin Keys, and Karen Saravia were able to provide Legacy with new and efficient ideas to improve work processes. They also facilitated communication with Legacy’s board of directors, creating a stronger, more focused team. Natalia Alarcon, Director of External Relations and Service Delivery, oversaw the project.
Finally, TAP helped Legacy plan for the future. According to Joel, “We work better, our teamwork is stronger, and we’re ready for whatever comes our way.”
Each member of the TAP team contributed to the overall success of the partnership. “I think this was a great project where each consultant brought a deep understanding of their subject,” says TAP consultant Karen Saravia. “As a result, the value for the client was deep and focused, and the peer learning was invaluable.”
“Legacy Volleyball is an organization that cares about the whole student-athlete,” adds Natalia. “They are committed to their social, educational, and athletic development. Joel is committed to his work and to Legacy’s success. He was a model client, always willing to learn and open to suggestions. We provided him with actionable strategies to improve Legacy as an organization while maintaining its core brand values. It was a pleasure working with someone as professional as he is.
“Our story highlights not only our commitment to making services affordable and available, but also our dedication to fostering a diverse and inclusive environment,” Joel says. “Through our actions, we aim to demonstrate that representation matters and that our business is truly a place where the Hispanic community can thrive.”
#hispanicheritagemonth #hispanicbusinessowner #smallbusiness #smallbusinessowner #fallforsmallbusiness
By Elizabeth Bushaw
Like most restaurants, Pabade Bakery & Cafe faced challenges during the COVID 19 pandemic. The Carvajal siblings — Yolfer, Dahyanna, and Donny —had launched their business as a wholesale bakery in 2016. Then in 2019, the trio opened a café on East 110th St. and Lexington in East Harlem. Then in 2020, the world shut down.
When they eventually reopened, their business felt uncertain. Sales had taken a hit, operational expenses were high, and employee recruitment was challenging. Fortunately, the Carvajal siblings had TAP on their team.
To celebrate Hispanic Heritage month, we’re highlighting Pabade’s story. Consultants Nurit Praeger, Sabrina Silva, and Amy Lai provided guidance on increasing sales as well as marketing strategies. Claudia Uribe, Chief Program Officer oversaw the project.
“TAP helped us with suggestions on how to diversify our products and provided marketing tips that eventually brought more exposure to our brand,” says Dahyanna.
Born in Venezuela and raised in Colombia, the siblings were determined to keep their commitment to using the best ingredients. They wanted their products to be fresh and represent the best of fusing French pastry techniques and Venezuelan baked goods. With TAP’s help, Pabade Bakery expanded its product line to offer lunch options and implemented delivery services to further maximize sales.
“We learned that we have to be very open to ideas that can help your business succeed,” says Dahyanna. “We need to have a ‘think-out-of-the-box’ mentality and be as creative and confident as we can when making decisions that will help us achieve our goals.”
Pabade not only survived Covid, but came back stronger than ever. They hired more employees and increased revenue and profitability. And so, the Pabade story is just one of many clients we're featuring during TAP's Fall for Small Business® series.
“The Carvajal siblings’ grit, commitment to excellence and willingness to go the extra mile to make their business succeed is contagious,” says Natalia Alarcon, TAP’s Director of External Relations and Service Delivery. “At TAP we are very proud of Pabade Bakery and Cafe’s success and celebrate their continuous growth.”
#hispanicheritagemonth #smallbusiness #food #fallforsmallbusiness
TAP clients are experts in their business. They run restaurants and make packaged foods. They have retail stores and sell amazing products. They're personal trainers, landscapers, aestheticians, manufacturers, wholesalers and run non-profits and after school programs. So how does TAP help? Our consultants know how to increase sales, improve margins and operations and market a business. Watch these stories to hear what clients have to say about working with TAP.
About this blog
This blog features some of our client engagements.