By Elizabeth Bushaw
Like most restaurants, Pabade Bakery & Cafe faced challenges during the COVID 19 pandemic. The Carvajal siblings — Yolfer, Dahyanna, and Donny —had launched their business as a wholesale bakery in 2016. Then in 2019, the trio opened a café on East 110th St. and Lexington in East Harlem. Then in 2020, the world shut down.
When they eventually reopened, their business felt uncertain. Sales had taken a hit, operational expenses were high, and employee recruitment was challenging. Fortunately, the Carvajal siblings had TAP on their team.
To celebrate Hispanic Heritage month, we’re highlighting Pabade’s story. Consultants Nurit Praeger, Sabrina Silva, and Amy Lai provided guidance on increasing sales as well as marketing strategies. Claudia Uribe, Chief Program Officer oversaw the project.
“TAP helped us with suggestions on how to diversify our products and provided marketing tips that eventually brought more exposure to our brand,” says Dahyanna.
Born in Venezuela and raised in Colombia, the siblings were determined to keep their commitment to using the best ingredients. They wanted their products to be fresh and represent the best of fusing French pastry techniques and Venezuelan baked goods. With TAP’s help, Pabade Bakery expanded its product line to offer lunch options and implemented delivery services to further maximize sales.
“We learned that we have to be very open to ideas that can help your business succeed,” says Dahyanna. “We need to have a ‘think-out-of-the-box’ mentality and be as creative and confident as we can when making decisions that will help us achieve our goals.”
Pabade not only survived Covid, but came back stronger than ever. They hired more employees and increased revenue and profitability. And so, the Pabade story is just one of many clients we're featuring during TAP's Fall for Small Business® series.
“The Carvajal siblings’ grit, commitment to excellence and willingness to go the extra mile to make their business succeed is contagious,” says Natalia Alarcon, TAP’s Director of External Relations and Service Delivery. “At TAP we are very proud of Pabade Bakery and Cafe’s success and celebrate their continuous growth.”
#hispanicheritagemonth #smallbusiness #food #fallforsmallbusiness
About this blog
This blog features some of our client engagements.